Skip to main content
Skip table of contents

What can I do if transferring a publication to my Kobo e-reader triggers an error?

There is a known incompatibility issue between Kobo e-readers and certain ebooks protected by the Adobe DRM.

This issue causes the transfer of an ebook in EPUB 3 format from Adobe Digital Editions version 4 or 4.5 to any Kobo e-reader to fail, and displays an error message that pretends that the book is DRM protected.

It turns out that an attribute change to the protection settings made by these versions of Adobe Digital Editions is not supported by Kobo e-readers, resulting in the EPUB file not opening on these e-readers.

The best way to avoid this problem is to use Adobe Digital Editions version 3.0.

In the following articles you will find how to install Adobe Digital Editions version 3.0, or uninstall vesrions 4 or 4.5 on your PC or on your Mac.



JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.